SITZIMIS, I. Service Quality and Passenger Satisfaction on the Coastal Routes of Southwest Crete. Transactions on Maritime Science, Split, Croatia, v. 13, n. 2, 2024. DOI: 10.7225/toms.v13.n02.014. Disponível em: https://www.toms.com.hr/index.php/toms/article/view/720. Acesso em: 31 oct. 2024.